Scope, fees, timelines — answered straight

No — and we're direct about this because it protects your time and ours. Outside our scope:

• E-commerce disputes (marketplace sellers, shipping fraud, fake online stores)
• Messenger-only scams where funds never reached an investment or crypto platform (if they did — that's in scope)
• Cases where funds went to a personal bank account or card rather than through an investment platform, broker, or crypto exchange
• Job scams, fake-loan scams, and offline transactions
• Cases with losses below CAD 3,000

Our narrow focus is deliberate: it lets us develop deeper tooling (transaction-trail analysis, on-chain tracing, specific regulatory channels) for the cases where recovery is realistically achievable. If your case falls outside this scope, we'll tell you honestly at first contact rather than taking it on and delivering nothing.

Recovery odds vary case by case — we won't quote a single percentage on a marketing page, because that's the kind of claim recovery scammers make. What does shift the odds in your favour:

• How quickly the fraud is reported (faster = more recovery routes still open)
• Quality and completeness of surviving documentation
• Whether the payment trail is traceable end-to-end
• Where the funds settled and the rules in those jurisdictions
• The institutional response on the other side

Files that arrive with fast reporting, intact records, and a traceable trail keep more recovery routes open than ones reconstructed from memory months later.

We offer flexible fee arrangements depending on your case:

• Contingency Fee: We typically charge 25-35% of recovered funds. You pay nothing upfront and only pay if we successfully recover your money.
• Hybrid Fee: Small retainer plus reduced contingency percentage
• Hourly Rate: For certain complex cases

Free Initial Consultation: Your first consultation is completely free with no obligation. We'll assess your case and explain all fee options clearly.

Additional costs may include court fees, investigation expenses, and expert witness fees, which we discuss upfront.

Recovery timelines vary based on case complexity:

• Credit card chargebacks: 30-90 days
• Bank transfer recalls: 1-4 weeks (if caught early)
• Simple domestic cases: 3-6 months
• Complex international cases: 6-18 months

We begin working immediately upon retainer and keep you informed throughout the process with regular updates. Emergency asset freezing can happen within 1-3 weeks.

Yes — cross-border situations are a regular part of the practice. Investment and crypto fraud almost always involves more than one jurisdiction by design.

What cross-border work typically looks like:

• Mapping where funds moved across countries and rails
• Engaging banks, processors, and exchanges in each relevant jurisdiction
• On-chain tracing where cryptocurrency is involved
• Coordinating with compliance teams that operate under local rules
• Using formal legal channels where the facts and jurisdiction support it

Cross-border doesn't mean impossible — it means the work shifts toward structured requests in formats local institutions recognise, and patience while compliance reviews run.

To evaluate your case effectively, please gather the following information:

• Transaction records: Bank transfers, credit card statements, cryptocurrency transactions
• Communications: Emails, WhatsApp messages, SMS, social media chats
• Documentation: Contracts, investment agreements, platform screenshots
• Account information: Wallet addresses, account numbers, platform usernames
• Scammer details: Names, websites, phone numbers, email addresses
• Timeline: Dates of transactions and communications

Don't worry if you don't have everything - we'll guide you through gathering the necessary evidence.

Earlier action keeps more options open, but a late file isn't automatically a dead one. We take older cases regularly — what changes with time is the availability of records (exchange logs, bank dispute windows, response deadlines), not the underlying possibility of doing the work.

Even months in, we can still:

• Trace where funds moved (especially on-chain, where the record doesn't decay)
• Build a structured case file from whatever documentation survived
• Cross-reference your file against other reports tied to the same platforms or wallets
• Identify assets that may have surfaced at the receiving end since the original loss

If you're unsure whether your situation is "too late" — that's exactly the kind of question worth raising at first contact rather than ruling out yourself.

No — and any service that promises a guaranteed result before reading the file is exactly the warning sign you've already learned to recognise. Outcomes depend on the specifics: the scheme used, what evidence survived, where the money settled, and how the institutions on the other side respond.

What we can promise:

• Real work on the file — not a templated assessment
• Honest framing of what's possible based on the documentation you have
• A straight answer at first review, including when the honest answer is "this is going to be a long shot"
• No engagement until both sides have the same picture of what happened

We'd rather tell you a case is borderline early than take a file we can't move forward — that's the threshold we apply at first review.